Feedback

Useful Feedback Types

• factual corrections;
• outdated information;
• source recommendations;
• story ideas;
• expert comments;
• technical clarification;
• accessibility or readability issues;
• broken links;
• advertising concerns;
• commercial-labelling concerns;
• partnership and media proposals.

Useful feedback identifies a specific article, claim, page or proposal and explains why the information may be inaccurate, incomplete, unclear or relevant to future coverage.

Reporting an Error

Suspected factual errors should be sent to:

[email protected]

Please include:

• the article URL;
• the exact statement involved;
• a clear explanation of the suspected error;
• a reliable source or supporting evidence;
• contact details if follow-up is needed.

A disagreement with a review score, ranking position or opinion does not by itself establish a factual error.

When an opinion relies on an incorrect factual statement, the factual part may still be reviewed and corrected.

Suggesting a Story or Source

Story ideas and source recommendations may be sent to:

[email protected]

A useful proposal should explain:

• the topic;
• why it matters to games or gaming platforms;
• why it matters to players;
• the available source links;
• relevant documents or data;
• any commercial or professional relationship to the subject.

Press releases and promotional messages do not guarantee coverage.

A proposal is more useful when it identifies the evidence and reader value rather than relying only on promotional language.

Expert Feedback

Developers, technical specialists, researchers, analysts and other relevant experts may provide:

• additional context;
• technical clarification;
• evidence-based corrections;
• source recommendations;
• comments for possible future coverage.

Please identify your role, relevant experience and relationship to the subject.

Submission does not guarantee quotation, attribution or publication.

Expert status does not remove the need for supporting evidence or disclosure of a relevant interest.

Accessibility and Readability

Readers may report:

• unreadable text;
• poor contrast;
• missing image descriptions;
• keyboard-navigation issues;
• broken layouts;
• unclear headings;
• device-specific problems.

Please include the affected URL, device or browser and a short description.

Specific information about where the problem occurs is more useful than a general statement that the page is difficult to use.

Advertising Concerns

Concerns about advertisements, misleading claims or commercial labelling may be sent to:

[email protected]

Please include:

• the page URL;
• a screenshot or description;
• the advertiser or product name;
• the approximate date and time;
• the reason for the concern.

Programmatic advertisements may vary between visitors, so the page and timing can help identify the material being reported.

Partnerships and Media Requests

Commercial partnership, event, syndication and media proposals may be sent to:

[email protected]

Non-commercial expert collaboration and source introductions should be sent to the editorial address.

A partnership proposal does not guarantee endorsement, editorial coverage or a favourable conclusion.

What We May Not Do

NGB may not:

• respond to every message;
• publish every submission;
• accept unsupported claims;
• remove accurate coverage solely because it is unfavourable;
• change editorial conclusions because of commercial pressure;
• guarantee coverage in exchange for access or payment;
• provide confidential treatment unless agreed in advance;
• provide personalised legal, medical, financial, tax or investment advice;
• mediate private disputes.

Emails by Purpose

How Feedback Is Reviewed

NGB may:

• check cited sources;
• contact the responsible writer or editor;
• request additional evidence;
• correct or clarify an article;
• decline a story or proposal;
• refer an advertising issue to a service provider;
• take no action when a claim cannot be verified.

The appropriate response depends on whether the message concerns a factual error, editorial suggestion, technical problem or commercial matter.

Related Pages

• Contact
• Corrections Policy
• Editorial Policy
• Advertising
• Sponsored Content Policy
• Ethics Policy